![]() ![]() App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2022 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc. I do plan on re-installing NIS in the future, but I think I will give it some time for them to get this figured out first. Unfortunately, removing NIS was the solution. It has now been over a week now, and my system hasn't restarted once. I sent my findings and plan to Symantec, but haven't heard anything back from them regarding the cause or solution to this issue. ![]() The scans didn't reveal anything out of the ordinary, and certainly nothing that would account for this issue. Finally, I ran cCleaner to clean the registry (don't do this if you're not comfortable with registry work), but always save a copy of the old registry in or near the root directory before applying the changes, in case you need to restore it. Along with enabling the Microsoft Firewall, I ran a full scan with MSE, and ran scans with Malwarebytes and Spybot, just to make sure there wasn't anything else messing with my system. I removed NIS (Norton Internet Security) and have temporarily installed Microsoft Security Essentials. I could only see that the system had shut down unexpectedly. I never was able to find any System log entries in the Event Viewer related to this. At least once each day, I found my computer had restarted.Īfter turning off "Automatic Restarts", I was able to see the error code and verified that it was the IDSvis64.sys file that was at the root of the problem. I had this problem for about the past 2-3 weeks. ![]()
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